Given today’s technology and how the world revolves around the internet, social media has become one of the most important platforms for your business. Every day, billions of people around the world use social media for posting experiences, stories, opinions, reviews, and do their shopping. For this reason a strong Social Media presence is essential, and is one of the key factors to help your business grow faster.
Social Media is one of the methods how people encounter new brands, products, and services – and become loyal to them – more quickly. This is the reason why Social Media Management is essential to your business if you decide to use Social Media as one of your marketing platform. Managing your Social Media and Business at the same time can be quite a handful, but you don’t have to worry because airisX Social Media Managers are here to manage your Social Media pages and give you an edge against your competitors.
airisX Social Media Managers manage your Social Media on a monthly, weekly, daily, and hourly basis making sure that your various social presences keep up with the changes of feeds, views, comments, and other updates with regards to Social Media. Additionally, they will work to identify your target audience, and ensure you are engaging with them on the correct platform, whether that is Twitter, Facebook, LinkedIn, Google+, Medium, Isntagram, Pinterest, and any of the multitude of niche sites.
Duties and Responsibilities of a Social Media Manager
Check any new updates on the Social Media platform
- airisX Social Media Managers always check if there’s an update on the Social Media platform that they are using. If there’s a software update, site update, features update, etc., so they can keep up with any changes on the Social Media and use the Social Media platform effectively.
Check for unnecessary comments and messages
- Unnecessary messages, comments, and tags can cause a disaster, not only for your Social Media pages, but also for the products and services that you are selling. That is why airisX Social Media Managers check and delete any of the unnecessary things that is on your Social Media pages to keep the discourse civil and professional.
- Social Media is a fast-paced environment where newsfeed, posts, comments, etc., are updated every minute and every second. airisX Social Media Managers make sure that updates about your products and services is posted in a timely manner to keep up with other news and updates.
Manage online presence
- If your business has a Social Media presence, it will attract an online community. The people considered to be a likely candidate for brand loyalty are those who like and follow a product and/or services. airisX Social Media Managers targeted communication can even reach even more community members.
- Potential and existing clients use social media to quickly ask pre-sales questions, engage with the brand, tell stories (positive and negative) about their interactions, and talk with other brand fans. Social Media Managers encourage positive posts and keep the brand’s message momentum going.
- Social Media has become a place for people to vent about product issues. Adept Social Media managers can use a failing, aired in public, to quickly resolve issue for the client, and thus showing how engaged the company is, and how they are quick to resolve issues via a public customer support venue.
- You brand’s fans on Social Media are a great opportunity to test new products on, survey to get an idea of customer satisfaction, and poll about update and feature usefulness.
Having a successful social media presence can give your business an edge against the competition. And airisX Social Media Managers can even boost that edge for you!
Here are some of the benefits you can get if you outsource and get the services of airisX Social Media Managers:
Boost your brand’s awareness
Social Media, is one of the most powerful tools you can use to boost your brand awareness. Social Media proves to have a great impact on brand awareness.
airisX Social Media Managers review each social media platform before deciding on usage for your brand. By doing so, airisX Social Media Managers will be able to maximize the use of the social media and will be able to:
- Customize and Improvise to fit in the social media platforms to Find the right audience for your business.
- Grab your audience’s attention by using eye-catching visuals, posts updates about your products and/or services, and creating promotions.
- Build your brand’s, or company’s authority by sharing it’s real value, ensuring that on every post it has originality, to add credibility to your products, services, and business.
Boost your business website’s SEO
- airisX Social Media Managers build up traffic on your Social Media platform and redirect it to your Website. By doing this, your website’s traffic will grow much faster in the search engine results pages, your business’s website will have more chance to be found on web searches, and your business will reach more people on social media searches.
Increase your business’s conversion rates
- Using social media can help you capture targeted leads. However, leads can’t do anything for your business unless you convert them into sales. airisX Social Media Managers with the assistance of airisX top Business Sales Reps ensure that most of your leads will be converted to sales that will increase your conversion rate.
Increase customer satisfaction
- By using social media, your customers can easily reach you for their concerns, questions, suggestions, etc. Of course there are other means that customers can reach out to you like emails, calling your customer support, and via regular mail. However, customers like to reach out in a much easier and hassle-free way, and because they have access to social media anytime, anywhere, they can reach out to your business with just few clicks from their mobile phones. airisX Social Media Managers monitor your customer’s concerns and address them in a timely manner.
These are just few of the benefits that airisX Social Media Managers can give to your business. Having a great social media presence will definitely help your business grow so much faster and airisX Social Media Managers can do the job for you.